Who we are, and what it costs

Care with a
golden touch.

A family-run, non-medical home care agency in Hartford, Connecticut. Here is who we are, what in-home care costs, and the ways families pay for it.

Request a free consultation Call (860) 393-1055

Golden Touch caregivers sharing a warm moment with a senior client

An older couple together in the front room of their own home

Our mission

Growing older should happen
at home.

Our mission is to improve the lives of our clients, and that is the engine that drives the agency forward. We provide comprehensive, quality care in our client’s own residence, centred on the person and their family.

We are non-medical by design. We focus on the human side of care: the bathing, dressing, meals, companionship and routines that let someone stay safely in the home they love, always coordinated with their physicians and care team.

Who we are

Family-run, and
accountable for every visit.

Founded in 2020 and run by the two people whose names are on it.

Dean D. Wilson

President and CEO

Josette Hill-Wilson

Director and CFO

Golden Touch has cared for families across Greater Hartford for six years, with more than 20 years of caregiving experience behind it. Dean and Josette are both published authors on home care. We are a licensed, bonded and insured Connecticut homemaker and companion agency, Reg. No. HCA.0001908, and every caregiver is background-checked, trained and supervised by our Care Coordinator.

What it costs

What shapes the price
of care at home.

Every family's situation is different, so we give you an exact figure on the first call. Four things move that number.

Hours

How many hours a week

From a few hours of company to around the clock. Hours are the single biggest factor, and you can adjust the schedule at any time.

Level

The level of care

Companionship and errands sit at one end, hands-on personal care with bathing and transfers at the other.

Nights

Overnight or live-in

Waking overnight cover and live-in support are priced differently from daytime visits, because they are a different commitment.

Minimum

A four-hour minimum

Every visit is booked for at least four hours, so a caregiver has time to do the job properly rather than rushing out again.

You will never be surprised by a figure you did not agree to. After a free in-home consultation you get a clear quote, and the schedule can change whenever life does.

Ways to pay

Four ways families
cover the cost.

Private payLong-term care insuranceVA benefitsMedicaid

Insurance coverage and prior authorisation are subject to verification, and we will walk you through exactly what applies to your family.

Are you a discharge planner or case manager? Full rates and insurance details are on the referrals page.

Not the same thing

Home care vs.
home health.

Families use the terms interchangeably, but they are billed, staffed and ordered differently. Golden Touch provides the first.

Aspect	Home care (what we do)	Home health
What it is	Non-medical help with daily life	Skilled clinical care
Who delivers it	A trained, background-checked caregiver	Licensed nurses and therapists
How it starts	You call us, no referral needed	Ordered by a physician
Typical tasks	Bathing, dressing, meals, errands, company	Wound care, injections, physical therapy
How long	As long as it helps, months or years	Short-term, until the goal is met
Usually paid by	Private pay, LTC insurance, VA, Medicaid	Medicare or health insurance

Many families use both. We coordinate with your loved one’s physicians and any home health team so nothing falls through the cracks.

A caregiver holding an older person's hand in both of theirs

No surprises

You will know the number
before you say yes.

A clear quote on your first call

The people we serve

Six years of ordinary days,
kept ordinary.

Not a facility, not a schedule on a clipboard. Someone's kitchen, someone's garden, someone's favourite chair.

A caregiver and an older woman laughing together at home

Older people talking together around a table

A caregiver gently holding an older person's hands

A woman reading in an armchair in a lived-in room

We send more than caregivers. We send good listeners, gentle hands, people who notice the small things: the favorite teacup, the afternoon light, the stories told twice and loved twice.
Josette Hill-Wilson, Founder

Years in business

Families cared for

20+

Years of caregiving experience

24hr

Care can start within

Why families across Greater Hartford choose us

Licensed, bonded & insured

A licensed Connecticut homemaker and companion agency. Every caregiver is background-checked and trained.

One dedicated caregiver

Hand-matched by personality, not just availability, so your loved one sees the same familiar face.

Care within 24 hours

We can often begin within 24 hours of your first call, and faster for a hospital discharge.

The right fit, guaranteed

Not the right match? We re-match at no charge until it feels like family.

Someone answers, day or night

Our Care Coordinator answers 24/7, so you are never alone at 3 a.m.

Experience you can trust

Family-run since 2020, with more than 20 years of caregiving experience behind us.

Good questions

Cost, and everything else families ask.

How much does in-home care cost in Greater Hartford?

It depends on the hours and the level of care, from a few companionship hours a week to live-in support. We give you a clear, exact figure on your first call, with no hidden fees.

What can we pay with?

Most families pay privately. We also accept long-term care insurance, VA benefits and Medicaid, subject to verification.

Is there a minimum number of hours?

Yes, a four-hour minimum per visit. Beyond that you can schedule as much or as little as you need, and adjust at any time.

How quickly can care start?

Often within 24 hours of your first call, and we can move faster for a hospital discharge.

What if the caregiver is not the right fit?

We re-match at no charge until you are fully satisfied. Personality fit matters as much as skill.

Is Golden Touch licensed and insured?

Yes. Golden Touch Personal Care LLC is a licensed, bonded and insured Connecticut homemaker and companion agency. Every caregiver is background-checked and trained, and supervised by our Care Coordinator.

Who owns Golden Touch?

Golden Touch is family-run. It was founded in 2020 and is owned by Dean D. Wilson, President and CEO, and Josette Hill-Wilson, Director and CFO, who bring more than 20 years of caregiving experience. Both are published authors on home care.

Is Golden Touch a home health agency?

No. We are a non-medical homemaker and companion agency. We help with personal care, companionship, meals and the daily routines that let someone stay safely at home, always coordinated with your loved one's own physicians and care team.

What areas do you serve?

We serve Greater Hartford and communities across central Connecticut, from Middletown and Simsbury to Avon and West Hartford. Not sure if you are in our area? Call us and we will let you know.

A pair of hands resting quietly in a lap

The best years deserve the best care.

Speak with our Care Coordinator today. No obligation, no pressure, just a thoughtful conversation about what your family needs.